Terms of Services

A4S Member/Customer Privacy Policy

1. Data Collection Methods

We request your personal data, and we will inform you if providing this data is a statutory or contractual requirement. We collect personal data in the following ways:

Registration: Data collected through paper or electronic registration forms when you apply to be an A4S Member/Customer.
Website Usage: Data collected when you log in and use the website as a Member/Customer (e.g., placing orders).
Communication: Data collected when you contact us via email, phone, or online forms.

2. Types of Personal Data Processed

If you are a registered A4S Member/Customer, we process data including:

Contact Information: Name, postal address, email address, social media handles, phone, and fax numbers.
Date of Birth.
Login Data: ID number, A4S ID, and password.
Payment Details: Account numbers, card details, and payment service providers.
Purchase/Behavioral Data: Preferred products, purchasing behavior, purchase history, and spending habits.
Communication Channel Data: Email and postal mail addresses.

We advise you not to provide more personal data than necessary. We may process other data types only in special circumstances, and we will inform you and ensure a valid legal basis, such as your consent, is secured before doing so.

3. Data Usage (Purposes and Legal Basis)

A4S processes your data based on necessity for:

A. Contract Performance

To manage your relationship and account from registration onward.
To create and manage your online account, respond to inquiries, and process product/service orders.
To provide business and product support, communicate with you, and facilitate contact with your A4S Business Owner.
To manage accounts, audit, invoice, store data, and enforce contractual terms and conditions.

B. Legal Obligations

To comply with all applicable laws, including data recording requirements.

C. Legitimate Interests

To operate, evaluate, and improve products, services, and business operations (including analysis and new product development).
To monitor, document, and evaluate participation in A4S events.
To prevent and protect against wrongful acts, unauthorized actions, complaints, and liabilities.
To ensure compliance with company policies and for internal administration.

We balance these legitimate interests with your data protection rights. For more information, contact A4Scustomercenter@gmail.com.

4. Data Sharing Practices

A4S does not sell, rent, or trade your personal data. We share your data internally among A4S entities (as Joint Controllers) and with third parties, including:

Relevant A4S entities operating direct sales globally.
Your A4S Business Owner (if you choose to connect).
Third-party Service Providers: Providers for infrastructure, software, IT maintenance, data management, marketing, shipping, and financial transactions.
Government Authorities and other third parties if required by law or reasonably necessary to protect rights, property, or safety.

5. International Data Transfer and Security

International Transfer

We transfer personal data for internal use and to third-party service providers located in countries outside the country of initial collection. When transferring data internationally, we ensure protection as described in this policy and in accordance with applicable laws, even if the destination country's laws do not offer the same level of protection.

Data Protection

We maintain appropriate technical and organizational security measures to protect personal data against accidental, unlawful, or unauthorized processing, loss, alteration, access, disclosure, or use.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required or permitted by law.

6. Your Data Rights

Subject to applicable legal requirements, you have the following rights:

Right of Access: Request confirmation and access to the personal data we process about you, including the right to request a copy.
Right to Rectification: Request correction of inaccurate data and completion of incomplete data at any time.
Right to Erasure (Right to be Forgotten): Request the deletion of your data when there is no compelling reason for us to continue using it (subject to legal exceptions).
Right to Restriction of Processing: Request us to restrict the processing of your data in certain circumstances.
Right to Data Portability: Request that we transfer the data you provided to us to another organization or provide it to you.
Right to Withdraw Consent: Withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Right to Object: Object to processing based on our legitimate interests (including profiling for direct marketing). We will stop processing unless we have compelling legitimate grounds to continue.
Right to Lodge a Complaint: Contact our Privacy Department first. If still unsatisfied, you may lodge a complaint with the Supervisory Authority for Personal Data Protection in your country of residence or work.

7. Policy Updates and Contact

We may update this Privacy Policy periodically. We will inform you of any material changes via the A4S website, official publications, or other suitable channels. Changes are effective from the date of announcement unless otherwise specified.

How to Contact A4S

If you have questions about this policy, need to update your information, or wish to exercise your data protection rights, please contact us via email at: A4Scustomercenter@gmail.com.